Northwest Senior Insurance Solutions

Family-Owned Medicare Insurance Agency

Specializing in Medicare Advantage/
Supplement plans

Simple . No Stress . Medicare Enrollment made easy

FAQs

Frequently Asked Questions

Most people sign up for both Part A (Hospital Insurance) and Part B (Medical Insurance) when they’re first eligible (usually when they turn 65). Generally, there are risks to signing up later, like a gap in your coverage or having to pay a penalty.  Please call our NW Senior Insurance Solutions Agency for more information regarding your Medicare enrollment needs
Medicare Advantage (also known as Part C)
  • Medicare Advantage is a Medicare-approved plan from a private company that offers an alternative to Original Medicare for your health and drug coverage. These “bundled” plans include Part A, Part B, and usually Part D.
  • In most cases, you’ll need to use doctors who are in the plan’s network.
  • Plans may have lower out-of-pocket costs than Original Medicare.
  • Plans may offer some extra benefits that Original Medicare doesn’t cover — like vision, hearing, and dental services.

Why Choose Us?

Licensed-Knowledgeable-Experienced-Professional

Expertise

Our licensed, professional, and knowledgeable agents are here to provide you with timely and accurate information.

Personalized Support

We pride ourselves on offering year-round support, ensuring you always have someone to turn to with your Medicare questions.

Multi-State Coverage

Our agents are licensed in multiple states, so no matter where you are, we’ve got you covered.

About NW Senior Insurance Solutions

Who We Are

Welcome to NW Senior Insurance Solutions! As a family-owned Medicare Insurance Agency, we specialize in Medicare Advantage and Medicare Supplement plans tailored to your needs.

Our Services

We offer complimentary, no-cost services to help you explore and understand the benefits of various Medicare Advantage and Medicare Supplement plans. Once you’ve chosen the right plan, we guide you through the entire enrollment process, ensuring a smooth and stress-free experience.

Our Offerings

By partnering with multiple Medicare Advantage and Medicare Supplement Plan carriers, we provide a diverse range of plans to fit your unique coverage needs. Our goal is to find the best plan that suits your lifestyle and health requirements.

Meet Our Professional Team

Karen Therese Moore

Owner/Licensed Agent

WA License – #727599
OR License – #11033268
CA License – #OK26151
office: (360) 326-0850
cellphone (business): (360) 646-3949
cellphone (personal): (360) 773-0512
karen@nwsis.com
Shop and Enroll

Medicare Broker

Sean Cusack

Licensed Agent

OR License – #19651387
WA License – #1072847
CA License – #4223913
cellphone (business): (360) 646-3744
cellphone (personal): (541) 556-0837
Carly Reworked with Shadow and Sized for Website

Carly Cusack

Licensed Agent

OR License – #19651385
WA License – #1072839
cellphone (business): (360) 646-3922
cellphone (personal): (541) 510-0395

Reviews from our Clients

"Karen Therese Moore has worked with several of our residents over the past few years, and has proven to be a great friend and advocate in determining the best options for choosing insurance to supplement Medicare and address other needs our residents might have".
"Karen is extremely trustworthy, knowledgeable and shows great patience and kindness in dealing with the needs of seniors. Our residents have loved having Karen available to answer their questions and guide them through the challenging pitfalls of what insurance to choose"

Ellery Bennet Former Executive Director Touchmark Senior Living

"Over the last three years, I have had the opportunity to get to know Karen well. She is caring, friendly, patient, and an extremely driven individual. Karen will stop at nothing to solve a problem for one of her clients. The type of advocacy she provides is just what our field needs. I have personally seen her in action with clients on multiple occasions. On each occasion, the client left her office comfortable and at ease with the solutions she provided them.

Steven Hargrove Former CEO of Hargrove Financial 2018

Carly, our Medicare agent, has been fantastic! She has investigated options for us and helped us work with insurance companies on difficult claims. She is so easy to communicate with about our needs. And she responds promptly to inquiries. We love working with her now and will continue to do so in the future. Thank you, Carly!!

Gene Lambird

Their service has provided ease of navigation in a complex Medicare insurance world. Extraordinary inter personal skills and knowledge has provided me with excellent plans and easy troubleshooting When plans change. Carly is responsive - understanding- and matches me perfectly with plans that meet my unique health needs. She reminds us why we need good humans to help us - not robots! Bravo!!

Jane Farrell

Karen is an affable, well-informed, and patient agent who helped me transition from OR Marketplace Insurance to a Medicare Advantage Plan. She guided me through each step, laying out options and giving me time to consider those. I had a lot of questions and never felt rushed to make a decision or pushed toward any particular provider. Karen was recommended to me by a trusted friend and I in turn highly recommend her to anyone looking for a well-informed, no-pressure agent who listens to your needs.

Catherine Crabb

I found Carly Cusack by way of random meet up while taking my Mom to a Dr appt. I was rapidly approaching Medicare age and really knew nothing about that or supplemental insurance. Enter Carly, she came to my home, explained everything about Medicare and went through all my options for supplemental insurance helping me select the plan best suited for me. Since then, when I’ve have questions she has been quick to respond, finding me the answers I need. I highly recommend Carly for all of your Medicare and supplemental insurance needs, if you have questions, she has answers. If she doesn’t, she’ll find them.

Sue Baker

Ms Karen Moore provided the best advises to my wife and I in finding the Medicare provider which meets our needs. In addition, she guided us thru the complicated process of getting all the required paper works, finding the primary physician and making the first appointment. I would recommend her to any friend without reservation.

Kelvin Koong

I am very grateful to Karen for the Medicare help she provided. She is very knowledgeable, patient, timely and kind. She helped make choosing our Medicare Insurance, less challenging!

Debbie Ossenbeck

My wife Susan and I came to know Sean Cusack a few years ago.He, along with other members of family own NW Senior Health Solutions.At the time Susan and I became very unhappy with the insurance provider we had for additional coverage beyond Medicare. That insurance provider chose to reject a large percentage of our claims on a frequent basis. When asked our family physician she indicated "I hear that very frequently from many of my patients." Sean was recommended by a neighbor. we contacted him and he went to work for us right away. He represents many healthcare insurance companies who focus on senior citizens and their needs. He asked us very clearly what we did and did not want in an insurance provider. He dealt with us in a completely honest and comprehensive manner. Quite simply he earned our trust. We would strongly recommend his services to any senior who wishes to extend his coverage beyond original medicare. He is both honest and extremely knowledgeable of the options available for seniors who need more than medicare.

Jerry Gottlieb

If you are confused as I was by all the information from Medicare and Medicare Advantage plans, NW Senior Insurance Solutions has the answers. Carly and the rest of the team worked endlessly to get me the policy that fit best for me, helped me sigh no for it so I did not miss anything, and followed up with me until everything was in place and I had my new policy. I highly recommend seeking them out for any questions or challenges or anything you need help with.

Mark Clark

Wife and I each had unusual circumstances that complicated acceptance and enrollment but Karen quickly understood our situations and successfully navigated through the red tape to secure what we needed when we needed it.

Ann Onymous

I had a huge problem when my medical insurance took me off my Senior Advantage Plan by mistake. It was going to keep me from getting my medications for months and I had to cancel my upcoming Dr. appointments regarding my pain! I was panicking and so stressed! Karen came to the rescue like a super hero. She jumped right in, walked me through scenarios then contacted insurance carriers to figure out how to overcome a mistake that was not my fault. Thanks to Karen I was able to relax and know someone had my back. I will not do anything with Medicare without talking with Karen first. You should as well.

Patrick Smith

I have known Karen Therese for years and consider her to be one of the best health insurance agents I have ever met. She is genuinely caring and her years of experience make her very knowledgeable in this field. I would highly recommend working with N W Senior Insurance Solutions.

Suzanne Griffin-Otis

Let me just say wow. This is all new to me, my mother retiring has been very scary. Karen Moore was so calm and walked us through the whole process and she made our day! Very happy 😃

Nicole

These folks are caring and attentive to my needs. Experts in their field.

Enrique Vasquez

These folks are caring and attentive to my needs. Experts in their field.

Enrique Vasquez
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